Returns & Exchanges

At Warner Music, we want you to be completely satisfied with your purchase of music and merchandise. If you are not happy with your order, you can return most items in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that vinyl records and CDs are protected to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.